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820X Series DvrNet DVR Card FAQ |
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Why doesn’t my camera display once I started the
software? |
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Please check the driver at the ‘Device Manager’. Are the
drivers installed properly? Please reinstall the driver
if it’s not installed properly.
Note:
Please install all the drivers detected in Windows.
Another reason for this problem is the resolution and
the color quality of your desktop computer. You must set
your resolution to 1024 x 768 pixels and color quality
must be 32 bit color.
If the display problem still persists, please send your
DVR card for warranty (if applicable) to your dealer.
For best results bring the computer which the card is
hosted on for a complete troubleshooting. |
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Why does the software display black and white images,
while my cameras are color cameras?
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The default setting in the software is NTSC system,
please set your system to PAL system at the ‘system
setup’. |
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I could not start the program after I installed the
software. What is wrong? |
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Before you start the software please partition your hard
disk into 2 drives. You may partition during hard disk
formatting before the operating system (e.g. Windows)
installation or you may use software (e.g. Partition
Magic, etc.) to partition the hard disk.
The other reason for this is that your hardware
compatibility. The minimum requirement for the DVR card
is; CPU: Pentium III – 866 MHz, RAM: 128Mb, VGA: 32Mb of
RAM display adapter. |
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The display of the picture is unstable. How could I
solve the problem? |
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Please note that the 8202 model was unable to view from
the television. The television output at the DVR card is
not functioning. Therefore, please unable the External
Monitor for all cameras at ‘Hardware Setup’. |
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How do I know which model in the list that I should
install for my card? |
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Please check the barcode sticker pasted at the box of
your DVR card. That would be the model of your DVR card. |
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How do I know the login site code and password when
I am using remote access? |
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You may check the site code in the system of your local
computer by selecting the ‘Site Information’, while the
default site code is 100-001 and password will be 1234. |
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Can I change the site code and password for remote
access? |
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Yes, you may change the site code at the ‘Site
Information’. For password, please select ‘Modem Setup’
and change it with confirmation. |
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When I disable one of the cameras, I couldn’t enable
it again. What would be the problem? |
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Please go to ‘Screen Division’ and select the camera you
have disabled. |
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When I boot-up the computer the software starts
automatically. How can I disable the function? |
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To disable the function please delete the DvrNet site
icon in the ‘Start Up’ folder. |
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My system always restarts at 3:00am. How to disable
the function? |
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You may disable the function at the ‘System Setup’ by
un-tick the ‘System Restart Time’. |
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The display of the picture is too bright or too
dark. How can I adjust the brightness? |
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To adjust the brightness or the darkness of the display,
you may have to adjust at your DVR card. Please use a
small flat screwdriver to turn the screw at the blue
plastic on your card. Adjust it until you get the best
view. |
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FAQ
